Before you call
Helpful appliance problem guides
Clear observations make the first conversation easier. These guides help you describe the problem before arranging diagnosis.
- Refrigerator not cooling?
- Washer not draining or spinning?
- Dryer not heating or taking too long?
- Dishwasher leaving standing water?
- Oven not heating or cooking unevenly?
A symptom can have several causes. These guides do not replace an on-site diagnosis or your appliance manufacturer’s instructions.
Let’s get your home back to normal
Tell us what’s going on.
Have your appliance brand, model number, and a short description of the problem ready.